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STEP 6: Create Your Remediation Plan

Close Compliance Gaps With Confidence

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Turn compliance gaps into progress

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Why remediation planning is critical:

  • Most frameworks (HIPAA, SOC 2, ISO 27001) require documented proof that you're actively closing your gaps.
  • Gaps expose your organization to threats, regulatory fines, or reputational damage. 
  • Teams can’t fix what they don’t understand—or own. A remediation plan adds clarity, accountability, and urgency.

Outline exactly what must be done, who’s doing it, and how it moves your organization toward audit readiness and stronger security. 

6 Steps to a Strong Remediation Plan

How to build an accountable remediation plan that moves you from "to-do" to "done"

Start with Gaps That Matter Most

  • Gaps that map to high-risk findings 
  • Framework-specific requirements 
  • Controls that auditors typically flag 

Tip: Sort gap list into tiers:

  • Critical (For audit)
  • Important (> 60 days)
  • Low (backlog).

Turn Each Gap Into a Specific Task 

Each task should include:

  • Task description
  • Owner
  • Due date
  • Linked control/policy
  • Success criteria

Tip: Clear = actionable. For example:

"Enforce MFA on all Microsoft 365 admin accounts by 9/21." 

Assign Tasks to the Right People 

Match tasks with functional owner:

  • HR policies
    • HR lead
  • Backup procedures
    • Infrastructure lead
  • Privacy training
    • Compliance lead

Tip: Clarify expectations. Add context and examples to each task. 

Set Deadlines That Drive Momentum 

Vague timelines drain urgency. A good cadence:

  • Critical: 30 days
  • Important: 60 days
  • Low: 90+ days or post-audit

Tip: Use calendar reminders, Slack nudges, or a GRC platform with alerts to keep owners on track. 

Link Tasks to Controls, Policies, & Evidence 

Remediation plan should map to the:

  • Control  (i.e., A.9.2.3 for ISO 27001)
  • Policy (i.e., Acceptable Use Policy)
  • Evidence (i.e., screenshot, system log)

Tip: This makes it easier to prove closure during the audit—and repurpose across multiple frameworks. 

Track Progress and Remove Roadblocks 

Use regular reviews to:

  • Highlight overdue or stuck tasks
  • Flag gaps that need additional resources
  • Review completed remediation for quality

Tip: Use your GRC platform to simplify the tracking and managing of your review progress.

 

Examples of Good Remediation Tasks

 

 

GAP

REMEDIATION TASK

No Formal Asset Inventory

Deploy asset management software and document owned systems by 9/15

Lack of Employee Training

Roll out HIPAA training module and track completion for all staff by 8/30

MFA Not Enabled

Enforce MFA across all cloud services and verify logs show usage by 9/1

Missing Risk Register

Use a GRC platform to generate a risk register and review with leadership by 8/10

 

Compliance Remediation Pitfalls to Avoid

Relying on Static Lists

Assigning All Remediation to “IT”

Assign remediation tasks to a named person with specific guidance.

Relying on Static Lists

Creating Open-ended Tasks

Use SMART tasks: Specific, Measurable, Achievable, Relevant, Time-bound 

Ignoring Small Gaps

Ignoring Small Gaps

Even minor issues can block an audit—track and address them systematically. 

Failing to Revisit Remediation

Failing to Revisit Remediation

Build in a review loop before marking any task “complete” 

Add a POA&M
(Plan of Action & Milestones)

A POA&M gives auditors a centralized, structured view of your known gaps, your action plan to fix them, and your timeline to do so.  Here's what to include:

  • Identified gap or vulnerability

  • Associated risk/control requirement

  • Remediation action you’re taking

  • Owner and completion date

  • Milestones or checkpoints

  • Current status (i.e., In Progress, Complete)

Remediate and Operationalize

With remediation underway, it’s time to operationalize your program.

That starts with formalizing how your organization will behave, protect data, and comply—with policies and procedures your team actually uses.

Remediate and Operationalize

People Ask Us...Kevin Brown, ISO & Director of Professional Services, Ostendio

Kevin Brown

 ISO & Director of Professional Services


Kevin responds to your common questions.
 
Still not sure where to turn? Schedule a chat with Kevin or one of our GRC experts. 
Where do I start remediation for compliance?

Start by turning your remediation tasks into clearly owned, trackable work—assigned to the right people with real deadlines.

Build workflows that make remediation part of your team’s regular processes (not a one-time push).

You can also use a GRC platform to centralize tasks, set reminders, and keep leadership in the loop on progress.

 

The term 'operationalize' - what does that mean for security?

It means that fixing gaps isn’t just a project—it’s part of how your organization runs.

For example, if access reviews were missing, embedding remediation might mean adding quarterly reviews to your HR and IT processes.

You’re not just closing a gap—you’re preventing it from reopening.

How do I ensure ongoing compliance after remediation?

Establish routines (or automate workflows through a GRC platform): schedule recurring reviews, automate alerts for expiring controls, and periodically reassess risk and gaps.

Most importantly, don’t treat remediation as “done”. Build a habit of reviewing, improving, and keeping documentation up to date.

Everyone Secure.

Learn more by speaking to one of our experts