Are you trying to break into the cybersecurity industry in a remote first role? Do you like being the expert, enjoy engaging with technology, and relish the opportunity to teach others about what you know? If that sounds like you, we encourage you to apply for our Client Success Manager role.
Imagine taking a proactive and personalized approach to help our clients as they embark on the difficult, yet worthy, journey of making their organizations more secure. The Client Success Manager role empathically and methodically, helps our clients utilize our system primarily for SOC-2, HITRUST, ISO 27001, and PCI DSS audits, as well as other risk and security needs.
Intriguing, isn’t it? We like to think so, and we’ll make sure that you have plenty of training and support all along the way!
We believe in transparency, so here are the main daily activities you might expect in this role:
Proven experience in the cybersecurity, security, or risk fields and possess 1-3 years of applicable customer success experience. You must be able to be business minded and anticipate our clients’ needs. You will need to be comfortable professionally displaying your problem-solving skills, collaborative ability, communication skills, and helpful nature related to our product in one on one and group meetings. Basically, we are looking for someone that can appreciate the balance of being an advocate for our clients, as well as promoting our award-winning platform simultaneously.
The salary offered for this position is $70k-$100k depending on experience. At this time, Ostendio will not sponsor a new applicant for employment authorization for this position.
Please send resumé and cover letter to email@example.com.
Ostendio is based in Arlington, VA and is a fast-growing venture-backed B2B software company. We are changing the cybersecurity landscape with our award-winning cloud-based Integrated Risk Management solution that helps organizations build, operate, and showcase their security and risk management program.
Ostendio is currently a finalist for Best Tech Work Culture and Best Tech Manager for the 2022 Timmy Awards. We were also recognized in the 2022 Inc 5,000 list as one of the nation's fastest-growing private companies. We are honored to be named the “Best Place to Work 2020” in the Greater Washington DC area by the Washington Business Journal as well as being the winner of multiple 2017, 2018, 2019, and 2021 Cybersecurity Excellence Awards.
Our employees describe our culture as:
If you would like to learn more about our culture, check out the website that we dedicated to our mission, values, and staff.
We offer flexible work hours and family-friendly benefits to all full-time employees:
Ostendio provides equal employment opportunities to all current employees and qualified applicants for open positions, without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other basis prohibited by law.